Retail Leakage

Previous studies on outshopping have been focusing on identifying outshoppers based on demographic variables and psychographic variables. Although identification of outshoppers is valuable, it is crucial for retailers to understand why consumers engage in outshopping activites. Evaluating the clause...

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Bibliographic Details
Main Authors: Suti, Siah, Swee Cheng, Wan, Rowena Chan Fong
Other Authors: Piron, Francis Maurice Valery
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/8261
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Institution: Nanyang Technological University
Description
Summary:Previous studies on outshopping have been focusing on identifying outshoppers based on demographic variables and psychographic variables. Although identification of outshoppers is valuable, it is crucial for retailers to understand why consumers engage in outshopping activites. Evaluating the clauses of outshopping would help retailers in devising retailing mix strategies to reverse this "outshopping" trend. Hence the objective of this research paper is to study and evaluate the influences that motivate Singapore shoppers to outshop in Malaysia.