Attraction strategies for the unsought services industry : case on the automobile repair and servicing industry.
This research aims to design attraction strategies in one of the sector of the unsought services industry-the automobile repair and servicing industry. It seeks to understand the characteristics of the automobile repair and servicing industry thereby proposing communication strategies to solve the p...
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Main Authors: | Soh, See Woon., Ong, Yen Pin., Tay, Joyce Yong Yong. |
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Other Authors: | Ng, Sharon Sok Ling |
Format: | Final Year Project |
Published: |
2008
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/9935 |
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Institution: | Nanyang Technological University |
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