Attraction strategies for the unsought services industry : case on the automobile repair and servicing industry.

This research aims to design attraction strategies in one of the sector of the unsought services industry-the automobile repair and servicing industry. It seeks to understand the characteristics of the automobile repair and servicing industry thereby proposing communication strategies to solve the p...

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Bibliographic Details
Main Authors: Soh, See Woon., Ong, Yen Pin., Tay, Joyce Yong Yong.
Other Authors: Ng, Sharon Sok Ling
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/9935
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Institution: Nanyang Technological University

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