How intelligent automation, service robots, and AI will reshape service products and their delivery
10.1007/s43039-023-00076-1
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2023
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sg-nus-scholar.10635-2451962023-10-09T03:59:07Z How intelligent automation, service robots, and AI will reshape service products and their delivery Wirtz, Jochen Pitardi, Valentina DEAN'S OFFICE (BIZ) 10.1007/s43039-023-00076-1 Italian Journal of Marketing 2023 3 289-300 2023-10-09T03:56:45Z 2023-10-09T03:56:45Z 2023-09 2023-10-08T16:47:33Z Article Wirtz, Jochen, Pitardi, Valentina (2023-09). How intelligent automation, service robots, and AI will reshape service products and their delivery. Italian Journal of Marketing 2023 (3) : 289-300. ScholarBank@NUS Repository. https://doi.org/10.1007/s43039-023-00076-1 2662-3323 2662-3331 https://scholarbank.nus.edu.sg/handle/10635/245196 Springer Science and Business Media LLC Elements |
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10.1007/s43039-023-00076-1 |
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DEAN'S OFFICE (BIZ) Wirtz, Jochen Pitardi, Valentina |
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Wirtz, Jochen Pitardi, Valentina |
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Wirtz, Jochen Pitardi, Valentina How intelligent automation, service robots, and AI will reshape service products and their delivery |
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Wirtz, Jochen |
title |
How intelligent automation, service robots, and AI will reshape service products and their delivery |
title_short |
How intelligent automation, service robots, and AI will reshape service products and their delivery |
title_full |
How intelligent automation, service robots, and AI will reshape service products and their delivery |
title_fullStr |
How intelligent automation, service robots, and AI will reshape service products and their delivery |
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How intelligent automation, service robots, and AI will reshape service products and their delivery |
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how intelligent automation, service robots, and ai will reshape service products and their delivery |
publisher |
Springer Science and Business Media LLC |
publishDate |
2023 |
url |
https://scholarbank.nus.edu.sg/handle/10635/245196 |
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