How intelligent automation, service robots, and AI will reshape service products and their delivery

10.1007/s43039-023-00076-1

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Bibliographic Details
Main Authors: Wirtz, Jochen, Pitardi, Valentina
Other Authors: DEAN'S OFFICE (BIZ)
Format: Article
Published: Springer Science and Business Media LLC 2023
Online Access:https://scholarbank.nus.edu.sg/handle/10635/245196
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Institution: National University of Singapore
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