How intelligent automation, service robots, and AI will reshape service products and their delivery
10.1007/s43039-023-00076-1
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Main Authors: | Wirtz, Jochen, Pitardi, Valentina |
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Other Authors: | DEAN'S OFFICE (BIZ) |
Format: | Article |
Published: |
Springer Science and Business Media LLC
2023
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Online Access: | https://scholarbank.nus.edu.sg/handle/10635/245196 |
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Institution: | National University of Singapore |
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