Word-of-Mouth Transmission in Settings with Multiple Opinions: The Impact of Other Opinions on WOM Likelihood and Valence

Scholars in social psychology and marketing have traditionall examined word-of-mouth (WOM) interactions in a dyadic setting, comprised of a WOM-opinion provider and its recipient. Yet, social interactions also often occur in larger settings, and group-based research has shown group sizes to affect i...

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Bibliographic Details
Main Authors: RYU, Gangseog, HAN, Jin K.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2009
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Online Access:https://ink.library.smu.edu.sg/lkcsb_research/1804
https://doi.org/10.1016/j.jcps.2009.04.003
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Institution: Singapore Management University
Language: English

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