Modeling queues with simulation versus M/M/C models
This paper examines the performance of single-queue service systems using a combination of computer simulation and M/M/C queuing models. Our results show that the accuracy of M/M/C models is significantly affected by the assumptions supporting the models. Managers should therefore exercise caution i...
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Main Authors: | YANG, Kum Khiong, LOW, Joyce M. W., TUGBA, Cayirli |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2014
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Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/4993 https://ink.library.smu.edu.sg/context/lkcsb_research/article/5992/viewcontent/ModelingQueues_2014.pdf |
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Institution: | Singapore Management University |
Language: | English |
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