Dealing with external stakeholders during the crisis: Managing the information vacuum
In a crisis, an information vacuum is immediately generated in the media (Coombs, 2012; Heath, 2006). Information vacuum (Kauffman, 2005, p. 266), also known as “information void” (Coombs, 2012, p. 141) or “reporting vacuum” (Heath, 2006, p. 247), is created by the crisis and as a result of the cris...
Saved in:
Main Author: | PANG, A. |
---|---|
Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2013
|
Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/6075 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Institution: | Singapore Management University |
Language: | English |
Similar Items
-
Managing the information vacuum during crisis: Explication, elaboration and implication for the organization
by: PANG, A.
Published: (2010) -
Dealing with emotions of stakeholders during crises: Why should leaders care?
by: PANG, A., et al.
Published: (2013) -
Explicating the information vacuum: Stages, intensifying factors and organizational implications
by: WOON,, et al.
Published: (2016) -
How crisis managers define ethical crisis communication practice: Identifying organizational factors that influence the adoption of ethical stances during crises
by: JIN,, et al.
Published: (2014) -
Image work and crises: Toward a crisis pre-emptive image management model across the crisis life cycle
by: PANG, A.
Published: (2011)