Altering the environment to improve appointment system performance
Current research on clinicperformance is focused primarily on appointment scheduling rather than shapingthe clinical environments. The goal of this study is to investigate the impactof environmental factors on the total cost performance of a clinic, measured asa weighted sum of patients’ wait times...
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| Main Authors: | , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2019
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/6253 |
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| Institution: | Singapore Management University |
| Language: | English |