Value-at-Risk in IT Services Contracts
As information systems (IS) and technology solutions become increasingly service-driven, managers are faced with the task of choosing parameters such as service-levels, pricing, and contract duration. Information technology (IT) services vendors manage portfolios of contracts in which parameters, de...
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| Main Authors: | , |
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2007
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/sis_research/2172 https://ink.library.smu.edu.sg/context/sis_research/article/3172/viewcontent/ValueAtRiskITServicesContracts_2007.pdf |
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| Institution: | Singapore Management University |
| Language: | English |