SATISFACTION ANALYSIS OF ARGO PARAHYANGAN TRAIN PASSANGER AND ITS IMPACT ON PASSANGER LOYALTY
The construction of the Jakarta-Cikampek elevated toll road has resulted in Bandung-Jakarta travel time via tolls being faster than the travel time of Argo Parahyangan Train if the Jakarta-Cikampek flyover has been operated. This is a threat to PT KAI because the people who are currently favoring th...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/36705 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |