DBS Bank: Transformation through strategy implementation

• Main Authors: SPECULAND, Robin, WONG, Adina
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2016
• Subjects: Strategy Implementation; strategy execution; change management; balanced scorecard; DBS; banking; Asian Studies; Finance and Financial Management; Organizational Behavior and Theory; Strategic Management Policy
• Online Access: https://ink.library.smu.edu.sg/cases_coll_all/159; https://cmp.smu.edu.sg/case/2071
• Institution: Singapore Management University

Part A of the case takes place in February 2010. In late 2009 Piyush Gupta joined DBS Bank as its CEO and set about transforming the bank. His first 100 days were spent familiarising himself with the business. He then hosted a three-day strategy formulation retreat offsite with his top leaders. The...