Removing the Shadow of Suspicion: The Effects of Denial Vs. Apology for Repairing Trust Violations
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Main Authors: | FERRIN, Donald L., Kim, Peter H., Cooper, Cecily D., Dirks, Kurt T. |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2002
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/686 |
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Institution: | Singapore Management University |
Language: | English |
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