Customer level predictive modeling for accounts receivable to reduce intervention actions
One of the main costs associated with Accounts receivable (AR) collection is related to the intervention actions taken to remind customers to pay their outstanding invoices. Apart from the cost, intervention actions may lead to poor customer satisfaction, which is undesirable in a competitive indust...
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Main Authors: | Cheong, Michelle L. F., SHI, Wen |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2018
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/sis_research/4133 https://ink.library.smu.edu.sg/context/sis_research/article/5136/viewcontent/ICD8000.pdf |
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Institution: | Singapore Management University |
Language: | English |
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