STRATEGIC REVIEW OF MOBILE VALUE-ADDED SERVICES (M-VAS) OPPORTUNITY BASED ON SATISFACTION AND LOYALTY CRITERIA IN INDONESIA
Today, the telecommunications industry in Indonesia is experiencing a relative decline <br /> <br /> <br /> in ARPU (Average Revenue Per User) resulting in lower income mobile telecommunications <br /> <br /> <br /> service providers. The decline was not only...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/18848 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |