DISCUSSION ON TRUST FACTORS OF CUSTOMER MOTIVATION TO USE VIRTUAL ASSISTANT IN INDONESIAN TELECOMMUNICATION COMPANY
In this era, the existence of virtual assistants who can act and behave like a human is becoming a trend in supporting the improvement of service quality for customers in a company. Ironically, there are still few people who choose to use this service due to the lack of information about this fea...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/57368 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |