SERVICE QUALITY AND CUSTOMER SATISFACTION MEASURMENT AT SAUNG HOTEL RESTO :LEMBANG, WEST JAVA.
Abstract: <br /> <br /> <br /> <br /> Tougher competitions in the hospitality industry, especially hotel business, push each service provider to deliver the best service and emphasize the importance of meeting the guest expectation and needs. The establishment of excellent...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/6320 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |