IMPROVEMENT OF KNOWLEDGE MANAGEMENT IN CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS BASED ON ORGANIZATIONAL GROWTH STAGE
The growth of last mile delivery logistics business has increased very rapidly. Unfortunately, the efficiency value of Indonesian logistics industry is considered low with a cost variation of 25-30% compared to other developing countries which are below 5%. PT Paxel Algorita Unggul or Paxel is a tec...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/79608 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |