CONSUMER CONFUSION AND ITS IMPACT ON DECISION MAKING AMONG FEMALE CONSUMERS IN INDONESIAâS ONLINE COSMETICS AND PERSONAL CARE INDUSTRY
This study examines consumer confusion and its impact on decision-making among female consumers in Indonesia's online cosmetics and personal care industry. With the rise of online shopping due to its convenience and extensive product information, consumer confusion— defined as the inability to...
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Main Author: | Tristandinata, Marshanda |
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Format: | Final Project |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/82992 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
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