Handling customer complaints in field sales division
Customer complaints and dissatisfaction arising from the failure of delivery of products and services are common in any business. The Bank of the Philippine Islands (BPI), the organization that I work for, is exposed to a wide range of complaints of different degrees in the daily business operations...
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2017
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etd_masteral/5646 |
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| Institution: | De La Salle University |
| Language: | English |