The complete servqual model applied in the habour view Dai-Ichi Hotel
149 p.
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Main Author: | Ng Chee Keen, Quek Li Yen, Tan Mak Koon Maurice |
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Other Authors: | Roberta Wong Leung |
Format: | Final Year Project |
Published: |
2014
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/57862 |
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Institution: | Nanyang Technological University |
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