Quality management at the National Archives of Singapore
In late 2000, Mr Pitt Kuan Wah, Director of the National Archives of Singapore (NAS), was in the position to implement an organisation-wide quality assurance system. His task was to assess and compare the following options: Singapore Quality Award for Business Excellence (SQA), ISO 9000, Six Sigma,...
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Main Authors: | Quazi, Hesan A., O’Neil, Elizabeth |
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Other Authors: | Nanyang Business School |
Format: | Case Study |
Language: | English |
Published: |
2013
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Subjects: | |
Online Access: | https://hdl.handle.net/10356/99854 http://hdl.handle.net/10220/13573 http://www.asiacase.com/case/ntuAbcc/nas.html |
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Institution: | Nanyang Technological University |
Language: | English |
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