Quality management at the National Archives of Singapore

In late 2000, Mr Pitt Kuan Wah, Director of the National Archives of Singapore (NAS), was in the position to implement an organisation-wide quality assurance system. His task was to assess and compare the following options: Singapore Quality Award for Business Excellence (SQA), ISO 9000, Six Sigma,...

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Bibliographic Details
Main Authors: Quazi, Hesan A., O’Neil, Elizabeth
Other Authors: Nanyang Business School
Format: Case Study
Language:English
Published: 2013
Subjects:
Online Access:https://hdl.handle.net/10356/99854
http://hdl.handle.net/10220/13573
http://www.asiacase.com/case/ntuAbcc/nas.html
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Institution: Nanyang Technological University
Language: English

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