DEVELOPMENT AND FIELD-TESTING OF PERFORMANCE CRITERIA FOR CUSTOMER-SERVICE PERSONNEL IN THE CREDIT/CHARGE CARD BUSINESS
Bachelor's
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Main Author: | TAN TEE TONG |
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Other Authors: | BUSINESS ADMINISTRATION |
Format: | Theses and Dissertations |
Published: |
2020
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Online Access: | https://scholarbank.nus.edu.sg/handle/10635/166973 |
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Institution: | National University of Singapore |
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