Heads will roll! Routes to effective trust repair in the aftermath of a CEO transgression
CEO transgressions are a common storyline in today's business press. Such incidents result in the need to repair trust for both the CEO and the organisation that the CEO leads. Existing empirical research on trust repair has focused primarily on interpersonal trust, resulting in a body of knowl...
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Main Authors: | FERRIN, Donald L., COOPER, Cecily D., DIRKS, Kurt T., KIM, Peter H. |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2018
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/5910 https://ink.library.smu.edu.sg/context/lkcsb_research/article/6909/viewcontent/Heads_will_roll_av_2018.pdf |
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Institution: | Singapore Management University |
Language: | English |
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