PROPOSAL FOR INTERNAL BUSINESS PROCESS IMPROVEMENT OF WHAT'S UP CAFE BANDUNG BASED ON CUSTOMER EXPERIENCE
What’s Up Café is a business that operates in the Food and Beverage industry. It adopts the franchise business model which has been operating in Bandung for two years. The franchising business model ensures every What’s Up Cafe chapter to deliver their products and services based on the fra...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/30806 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |