Pengaruh Emotional Competence Terhadap Emotional Labor Pada Pekerja Emotional Labor Giant Hypermarket Cabang Rajawali Surabaya
Penelitian ini bertujuan untuk mengetahui apakah emotional competence berpengaruh terhadap emotional labor. Emotional competence yang dimaksud adalah kecakapan emosi yang merupakan hasil belajar yang berdasarkan pada kecerdasan emosi dan karena itu menghasilkan kinerja yang menonjol dalam pekerjaan,...
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