Peran Quality Tools Dalam Upaya Peningkatan Kepuasan Konsumen Di Sektor Perhubungan = The Role of Quality Tools in Improving Customer Satisfaction on Transportation Sector

Peran Quality Tools Dalam Upaya Peningkatan Kepuasan Konsumen Di Sektor Perhubungan = The Role of Quality Tools in Improving Customer Satisfaction on Transportation Sector

This research aims to identify application quality tools for improving quality - related outcomes (process improvement, employee satisfaction, customer satisfaction, quality performance) in transportation indushy. The hypotheses are leadership was positively associated with teamwork, process improve...

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書目詳細資料
主要作者:	Perpustakaan UGM, i-lib
格式:	Article NonPeerReviewed
出版:	[Yogyakarta] : Universitas Gadjah Mada 2005
主題:	Jurnal i-lib UGM
在線閱讀:	https://repository.ugm.ac.id/24441/ http://i-lib.ugm.ac.id/jurnal/download.php?dataId=7416
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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