117 hotline call center training program
This thesis paper aims to establish a standardized training program to be used in training newly accepted call center operators for the Foundation for Crime Prevention's (FCP) major collaborative program, the 117 hotline. By having a training program of their own, FCP will be able to conduct th...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2006
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etd_bachelors/5699 |
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| Institution: | De La Salle University |
| Language: | English |