Basic training on customer service and complaint handling: A training module for new Ministop Store employees on customer flow of service and complaint handling
A survey conducted by the group on the problems perceived by Mini stop customers with store employees, yielded a high result on poor customer service and relations. On another survey, Mini stop store employees believe that product expiration is the most common customer complaint they have received....
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2009
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etd_bachelors/6870 |
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| Institution: | De La Salle University |
| Language: | English |