Improving the customer feedback mechanism of ABC Bank-Trust Banking Group
In ABC Bank Trust Banking Group (TBG), we regularly seek our clients viewpoint through a customer feedback. This action research will address the passive feedback mechanism of TBG by providing effective mechanisms to increase customer feedback that will result to uncovering customers expectation of...
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| Main Author: | |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2018
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etd_masteral/5479 |
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| Institution: | De La Salle University |
| Language: | English |