Transformational leadership, job satisfaction and turnover intention: The mediating role of organizational commitment among call center agents in Metro Manila, Philippines
This study looks at the relationship of transformational leadership and job satisfaction to turnover intention, including the mediating factor of organizational commitment among 87 call center agents in Metro Manila, Philippines. This study used a quantitative-cross-sectional and explanatory design...
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| Main Author: | |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2022
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etdm_behsc/9 https://animorepository.dlsu.edu.ph/cgi/viewcontent.cgi?article=1008&context=etdm_behsc |
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| Institution: | De La Salle University |
| Language: | English |