Contactless channel for shopping and delivery in the context of social distancing in response to COVID-19 pandemic
Arising from the global COVID-19 pandemic, social distancing has become the new norm that shapes consumers’ shopping and consumption activities. In response, the contactless channel (i.e., shopping online, self-collecting and returning parcels via delivery lockers) is ideally positioned to fulfil co...
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| Main Authors: | , , , |
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| Other Authors: | |
| Format: | Article |
| Language: | English |
| Published: |
2022
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| Subjects: | |
| Online Access: | https://hdl.handle.net/10356/160264 |
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| Institution: | Nanyang Technological University |
| Language: | English |