Examining the influence of modularity and knowledge management (KM) on dynamic capabilities: Insights from a call center
10.1016/j.ijinfomgt.2012.08.003
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Main Authors: | Ravishankar, M.N., Pan, S.L. |
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Other Authors: | INFORMATION SYSTEMS |
Format: | Article |
Published: |
2013
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Subjects: | |
Online Access: | http://scholarbank.nus.edu.sg/handle/10635/42549 |
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Institution: | National University of Singapore |
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