ORCHESTRATING AIRPORT STAKEHOLDERS ON ONE ID INITIATIVE: A SERVICE SCIENCE PERSPECTIVE
One ID initiative is a recommended practice from IATA that involved many stakeholders on the airport in order to provide seamless, secure passenger journeys through biometric recognition technology. AP2 as the airport operator has initiative to implement One ID on Soekarno-Hatta airport, Jakarta. S...
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| Main Author: | |
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/43991 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |