THE FACTOR AFFECTING CUSTOMER SATISFACTION TOWARDS INTERNET SERVICE PROVIDER FOR MILLENNIALS IN BANDUNG
Service quality has been considered as one of the key elements of service provider success because it can cause customers to be satisfied. This research was conducted at PT. Telekomunikasi Indonesia, Tbk (PT. TELKOM), which is the only state-owned enterprise (SOE) service provider telecommunicati...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/47460 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |