The Role of customer relationship management on World Partners Bank
This study aimed to determine how Customer Relationship Management affects Customer Satisfaction as one of the performance measures of World Partners Bank and to determine the perception that customers and employees have as regards to the bank's Customer Relationship Management practices. Custo...
Saved in:
Main Authors: | Corpuz, Mark Christian Y., Dumlao, Ruigi Ethon V., Li, Bianca Charlene C., Ymson, Maria Carmina A. |
---|---|
Format: | text |
Language: | English |
Published: |
Animo Repository
2010
|
Subjects: | |
Online Access: | https://animorepository.dlsu.edu.ph/etd_bachelors/14503 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Institution: | De La Salle University |
Language: | English |
Similar Items
-
Suki relationship in the perspective of buyer and seller
by: Cruz, Jared Allen C., et al.
Published: (2014) -
Customer satisfaction for Internet banking services at the Bank for Investment and Development of Vietnam (BIDV)
by: Nguyen, Phuong Thao
Published: (2020) -
Effects of bank service quality and customer satisfaction on customer loyalty: Banks around De La Salle University
by: Canites, Charmaine C., et al.
Published: (2011) -
Email marketing journey: An integrated action research on customer appreciation to increase direct customer engagement
by: De La Cruz, Christine
Published: (2021) -
An action research on improving customer relationship
by: Naz, Nick Anthony N.
Published: (2017)