CUSTOMER ATTITUDE TOWARDS LOYALTY CARD OF BUDGET HOTEL IN BANDUNG
The number of budget hotel in Bandung has increased steadily which lead to a tight competition. Therefore, hotel business needs to develop strategy in engaging the customer to win the competition. One of the most popular strategies in hotel sectors is through loyalty program in order to increase cus...
Saved in:
Main Author: | Adelia Hefimaputri, Revi |
---|---|
Format: | Final Project |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/78804 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
Similar Items
-
EVALUATING CUSTOMER LEVEL OF LOYALTY BASED ON THE USE OF LOYALTY CARD AT COKOTETRA E IN BANDUNG
by: ASTARI (NIM 19014028), VIVI -
THE EFFECT OF CUSTOMER SATISFACTION AND CUSTOMER TRUST TOWARDS CUSTOMER LOYALTY: A STUDY ON STARBUCKS CARD USERS
by: Maharani, Sabina -
ANALYSIS OF CUSTOMER BEHAVIOR INTENTION TOWARDS AIRBNB AND LOW BUDGET HOTEL
by: Sam Ramadhan (19015064), Rizky -
XLENT HEROES COMMUNITY PROGRAM DEVELOPMENT TO IMPROVE CUSTOMER LOYALTY TOWARD XL PREPAID CARDS
by: EGI RESTIADI (NIM: 29108050); Pembimbing: Ir. Evo S. Hariandja, MM, MUHAMAD -
A study on the moderating role of kitchen holdings' loyalty card in the causal relationship of customer satisfaction and customer loyalty
by: Ella, Ana Preciosa, et al.
Published: (2012)