Customer satisfaction with iPay Mobile services at VietinBank -Hanoi branch

Customer satisfaction with iPay Mobile services at VietinBank -Hanoi branch

The thesis has found that all six factors: Tangible - Perceived ease to use - Safety and Security - speed and Service capabilities - Responsiveness - Service charge have impact on customer satisfaction with iPay Mobile services at VietinBank - Hanoi branch. In particular, responsiveness is the facto...

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書目詳細資料
主要作者:	Dang, Thanh Van
其他作者:	Pham, Thi Lien
格式:	Final Year Project
語言:	English
出版:	H. : ĐHQGHN 2020
主題:	Customer satisfaction iPay Mobile services VietinBank - Hanoi branch Service quality Service charge Speed and service capabilities
在線閱讀:	http://repository.vnu.edu.vn/handle/VNU_123/98440
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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