The effect of robot service quality on consumer repurchase intention with customer experience as a mediating variable at Dunkin' Philippines
Service robots in restaurants have slowly become a global trend as machines and automation dominate industries. Countries such as China, Japan, and South Korea have been leading Asia in utilizing robots as waiters at restaurants. Dunkin', one of the leading baked goods and coffee chain companie...
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| Main Authors: | , , , |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2023
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etdb_dsi/159 https://animorepository.dlsu.edu.ph/context/etdb_dsi/article/1152/viewcontent/The_Effect_of_Robot_Service_Quality_on_Consumer_Repurchase_Intent2_Redacted.pdf |
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| Institution: | De La Salle University |
| Language: | English |