Establishing a customer satisfaction survey as a way to measure the effectiveness and efficiency of the value-added services offered to the customers of First Gen Corporation

• Main Author: Galang, Fatima M.
• Format: text
• Language: English
• Published: Animo Repository 2022
• Subjects: Consumer satisfaction; Customer services; Marketing; Other Business
• Online Access: https://animorepository.dlsu.edu.ph/etdm_manorg/133
• Institution: De La Salle University

You can't look at the competition and say you'll do it better. You must look at the competition and say you will do differently." A quote by Steve Jobs can best describe how a company formulates its competitive advantage that serves as one of its pillars in sustaining a business not j...