Tiffany & Co: Omni-channel strategy for the Asian luxury consumer
Based in 2016, this case presents the dilemma faced by Tiffany & Co. (Tiffany), the luxury jewellery and specialty retailer, about embarking upon an omni-channel retail (OCR) strategy. Although Tiffany had a strong social media presence globally, it offered e-commerce solutions only in a few sel...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2018
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/cases_coll_all/210 https://cmp.smu.edu.sg/case/3511 |
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| Institution: | Singapore Management University |
| Language: | English |
