Communicating crisis: How culture influences image repair in Western and Asian governments

• Main Authors: LOW, Yvonne Siew‐Yoong, VARUGHESE, Jeni, PANG, Augustine
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2011
• Subjects: Case studies; Communication management; Crisis management; Cross-cultural management; Disaster management; Government policy; National cultures; Rhetoric; Taiwan; United States of America; Asian Studies; Business and Corporate Communications; Health Communication
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/6032; https://ink.library.smu.edu.sg/context/lkcsb_research/article/7031/viewcontent/13563281111156880.pdf
• Institution: Singapore Management University

Purpose: The purpose of this paper is to seek to understand the differences in image repair strategies adopted by two governments that operate in the Western and Asian societies when faced with similar crises. Design/methodology/approach: Textual analyses are presented of communication of Hurricane...