EFFECT OF COMMUNITY RELATIONSHIP MANAGEMENT, RELATIONSHIP MARKETING ORIENTATION, CUSTOMER ENGAGEMENT, AND BRAND TRUST ON DRYKEUNâS BRAND LOYALTY: A CASE STUDY OF DRYKEUN
The laundry industry in Indonesia has been undergoing a significant transformation in recent years, largely driven by the increasing use of social media as a marketing and engagement tool. The massive laundry industry in Indonesia causes entrepreneurs in the laundry sector to face the challenge of s...
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Main Author: | Febriyan, Aris |
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Format: | Final Project |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/75510 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
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