Effects of customer expertise on spillovers between products and services: An exploratory study on mobile communications

Effects of customer expertise on spillovers between products and services: An exploratory study on mobile communications

10.1108/09604521211198128

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書目詳細資料
Main Authors:	Ding, Y., Chai, K.-H.
其他作者:	DIVISION OF ENGINEERING AND TECH MGT
格式:	Article
出版:	2014
主題:	Associative network theory Customer expertise Customer satisfaction Mobile communication systems Quality Satisfaction Service system Spillover effects
在線閱讀:	http://scholarbank.nus.edu.sg/handle/10635/92838
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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