Zalora: Dressing up the mobile app to engage customers

This case looks at the challenges of managing a multi-channel marketing model. Specifically, it focuses on the significance, performance and value proposition of the mobile app platform in relation to the desktop and mobile web channels. In March 2013, Zalora, a leading online fashion retailer in As...

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Bibliographic Details
Main Authors: REDDY, Srinivas K., CHANDUKALA, Sandeep R., MATHUR, Sarita
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2018
Subjects:
Online Access:https://ink.library.smu.edu.sg/cases_coll_all/214
https://cmp.smu.edu.sg/case/3551
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Institution: Singapore Management University
Language: English

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