Integrated crisis mapping: Towards a publics-based, emotion-driven conceptualization in crisis communication
Extending current situation-based conceptualizations of crisis response, this paper develops a more generic and systemic approach tounderstanding the role of emotions in crisis situations. Taking an integrated approach, the authors propose a public-based, emotion-drivenperspective to crisis communic...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2007
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/6034 https://ink.library.smu.edu.sg/context/lkcsb_research/article/7033/viewcontent/29720421006.pdf |
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| Institution: | Singapore Management University |
| Language: | English |