Research on Customer satisfaction on the quality of E-Banking services in Vietnamese Commercial Banks
Research on service quality and service quality satisfaction has attracted a great deal of attention from scholars over the past two decades and has provided many valuable findings to society. This study was conducted to measure and determine the factors affecting the quality of E-banking services b...
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| Format: | Theses and Dissertations |
| Language: | English |
| Published: |
2020
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| Subjects: | |
| Online Access: | http://repository.vnu.edu.vn/handle/VNU_123/89576 |
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| Institution: | Vietnam National University, Hanoi |
| Language: | English |