Improving the account record management of a customer success management team: An insider action research
Effective account records management is vital to the success of customer success managers (CSMs) in software companies. It enables better customer service, proactive issue resolution, collaboration, and data-driven decision-making. This study contributes to the knowledge base on the relevance of kno...
محفوظ في:
المؤلف الرئيسي: | Roque, Jeremias P., Jr. |
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التنسيق: | text |
اللغة: | English |
منشور في: |
Animo Repository
2023
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الموضوعات: | |
الوصول للمادة أونلاين: | https://animorepository.dlsu.edu.ph/etdm_manorg/160 https://animorepository.dlsu.edu.ph/context/etdm_manorg/article/1185/viewcontent/Improving_the_account_record2_management_of_a_customer_success_man_Redacted.pdf |
الوسوم: |
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