Breaking the habit of overpromising: An action research on managing commitment drift at Estatoora
People love promises. They give us a certain sense of assurance on something especially when it comes to relationships, work commitments, purchases, business deals, and many others. As for those businesses inclined with offering products and services, it’s not unusual to make promises to customers w...
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| Format: | text |
| Language: | English |
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Animo Repository
2020
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| Online Access: | https://animorepository.dlsu.edu.ph/etd_masteral/6199 https://animorepository.dlsu.edu.ph/context/etd_masteral/article/13265/viewcontent/Paz_Jason_11696931_1Edited.pdf |
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| Institution: | De La Salle University |
| Language: | English |