E-consumer adoption of innovative last-mile logistics services : a comparison of behavioural models
This paper investigates consumers’ behavioural responses to innovative last-mile delivery services (self-collection as an example) in the emerging e-commerce market of Singapore. Anchored on theoretical insights from attitude theories and Diffusion of Innovation (DOI) theory, the mediating role of t...
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Main Authors: | Wang, Xueqin, Yuen, Kum Fai, Wong, Yiik Diew, Teo, Chee-Chong |
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Other Authors: | School of Civil and Environmental Engineering |
Format: | Article |
Language: | English |
Published: |
2018
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Subjects: | |
Online Access: | https://hdl.handle.net/10356/89997 http://hdl.handle.net/10220/46483 |
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Institution: | Nanyang Technological University |
Language: | English |
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