E-consumer adoption of innovative last-mile logistics services : a comparison of behavioural models

This paper investigates consumers’ behavioural responses to innovative last-mile delivery services (self-collection as an example) in the emerging e-commerce market of Singapore. Anchored on theoretical insights from attitude theories and Diffusion of Innovation (DOI) theory, the mediating role of t...

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Bibliographic Details
Main Authors: Wang, Xueqin, Yuen, Kum Fai, Wong, Yiik Diew, Teo, Chee-Chong
Other Authors: School of Civil and Environmental Engineering
Format: Article
Language:English
Published: 2018
Subjects:
Online Access:https://hdl.handle.net/10356/89997
http://hdl.handle.net/10220/46483
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Institution: Nanyang Technological University
Language: English

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